Frankford Hospital continues to build an outreach program for its growing Latino patient population. Over the last several years, the Hospital has added many resources and services to address the needs of the Latino patient. These efforts have included the addition of bilingual signs, patient menus and education materials, Spanish television station options, and Spanish-speaking telephone operators who staff the Hospital’s Central Scheduling Call Center (215-831-5800).

Frankford has also recruited a number of Latino employees, including the Hospital’s Chief Legal Counsel, a Spanish Community Liaison, nurses and laboratory technicians, as well as Spanish-speaking volunteers who staff the main information desk. Many of the Hospital’s Latino employees are also certified Spanish interpreters available to assist Spanish-speaking patients.

For more information about Frankford’s Latino community outreach initiatives, please call Betzaida Cruz, Spanish Liaison, at 215-831-2272.